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Ipass customer service centers4/30/2023 ![]() The interchange is expected to serve more than 76,000 vehicles per day and provide direct freight access to Chicago’s south suburbs – saving drivers $4 million annually in fuel. This three-month satellite center located in the heart of the Chicago Southland is intended to serve local customers who wish to obtain I-PASS, pay their unpaid tolls or receive other assistance. In addition, for the opening of the new I-294/I-57 Interchange, the Tollway is opening a new temporary Customer Service Center at the Secretary of State Office in Midlothian from September through November 2014. or in person at one of the Illinois Tollway’s Customer Service Centers or at one of nearly 200 Jewel-Osco store locations in Illinois. ![]() There are currently more than five million active I-PASS transponders and nearly 3.6 million active I-PASS accounts nationwide.ĭrivers have several options to get an I-PASS transponder, including online via the Tollway’s website at by calling 800-UCI-PASS (80) on weekdays from 6 a.m. The Illinois Tollway operates the nation's largest electronic tolling system, with more than 87 percent of all toll transactions paid electronically through I-PASS or E-ZPass. Truck rates will range from $1.50 to $4.00 during daytime hours, with overnight discounts offered. I-PASS rates for the new interchange will be 75 cents for cars and $1.50 for customers who pay their unpaid tolls online. Beginning January 1, 2015, customers without I-PASS who use the I-294/I-57 Interchange will have seven days to pay their unpaid tolls. This extended, limited-time offer will expire on December 31, 2014. This fall, customers who use the I-294/I-57 Interchange without I-PASS will have 30 days from the date of their unpaid toll to pay online – up from seven days on all other parts of the Tollway system. These are the routes currently being used today. Tollway customers who would like to pay cash to travel between I-294 and I-57 will still be able to do so at the 159th Street Ramp Toll Plaza or via the 163rd Street Toll Plaza. This is the first interstate-to-interstate connection on the Tollway system where there is no toll collection point on the mainline roadway for customers who wish to pay cash. The interchange will create a long-sought connection between two major interstates in the Chicago Southland that will relieve congestion on local routes, enhance economic development and improve overall transportation throughout the region. The new $719 million I-294/I-57 Interchange, the fourth all-electronic interchange on the Tollway system, is part of the Tollway’s 15-year, $12 billion capital program, Move Illinois: The Illinois Tollway Driving the Future. – Posen Community Center, 14401 Campbell Ave., Posen “These events will give us an opportunity to let people know that I-PASS is by far the best way to travel the Illinois Tollway – it’s faster, safer and more convenient and it saves people time and money.”ĭuring the roadshow events, Tollway staff will be on hand to answer questions about I-PASS and how to avoid toll violations so drivers are prepared for the opening of the new interchange in October. “We’ve made some changes to ensure that we’re providing the best service possible and we want to share them with our new customers in the Southland and get their feedback,” said Tollway Executive Director Kristi Lafleur. As promised the Illinois Tollway educational events kicked off Tuesday with three I-PASS roadshow events this month giving residents, business owners and others, opportunities to learn about and provide feedback on the agency’s plans to open a new, all-electronic Tri-State Tollway (I-294)/I-57 Interchange this fall.
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